Our contact details:
British Exporters Association
83 Victoria Street
London SW1H 0HW
Tel. 020 7222 5419
What this privacy notice covers
The British Exporters Association respects your privacy and is committed to protecting your personal information and being transparent about the information we hold about you. This Privacy Notice aims to explain how we collect, process and use your personal information.
What type of information we have
We currently collect and process the following information:
- Contact information (for example, full name, job title, username, business address, telephone numbers, email or other addresses)
- Transactional information about how you interact with us
Keeping your information accurate
It is important to us that the personal information we hold about you is accurate and up-to-date. Please tell us if there are any changes to your personal information during your relationship with us. You can do this by contacting us at [email protected].
How we obtain the information and why we have it
We collect and process Personal data about you when you:
- Become a member of the Association,Attend an event as a speaker, delegate, sponsor or exhibitor
- Create an account on our website
- Purchase our products
- Subscribe to our services or publications
- Engage with us on social media
- Request marketing information to be sent to you.
- Take part in one of our awards
We may also receive personal information about you indirectly from publicly available sources eg from Companies House, social media sites, third party events.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
- We have a contractual obligation.
- We have a legal obligation.
- We have a legitimate interest.
What we do with the information we have
Where you have requested that we provide any of our services to you, or you otherwise make use of those services, we will process your Personal Data in order to perform our contract with you and provide those services to you.
We also use the Personal Data we hold about you to pursue our legitimate interests in providing and marketing our services to you, improving our website, services and interactions with you. In some cases we may also need to use the Personal Data we hold about you to comply with a legal or regulatory obligation.
The data we collect may be shared with other members of the British Exporters Association. We will not sell or share your data with third parties for marketing purposes. We may need to share your data if we are required to do so by law.
How we store your information
Your information will be securely stored on servers within the European Economic Area (EEA). Access to personal data shall be limited to personnel who need access and appropriate security shall be in place to avoid unauthorised sharing of information. We do not store any credit or debit card details nor do we share customer financial details with any third parties.
We will only retain your information for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements.
Where we have provided you with a service we may also keep an archived record of your Personal Data for a period of up to 6 years after termination (unless a longer period is prescribed by law) for the purposes of responding to legal disputes and legal enquiries or investigations only.
Links to other websites
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to make a request.
Changes to this policy
How to complain
If you have any complaints in relation to this Privacy Notice, please contact us at [email protected]. You can also complain to the ICO if you are unhappy with how we have used your data. The ICO can be contacted at:
Information Commissioner’s Office, Wycliffe House Water Lane, Wilmslow, Cheshire SK9 5AF - Helpline number: 0303 123 1113
Updated: May 2019